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Friday, 13 April 2018

Children’s Education Advisory Service (CEAS) Change of customer enquiry email address

The Children’s Education Advisory Service (CEAS) is part of the Directorate Children & Young People (DCYP) the MoD’s professional lead on all matters relating to Service Children & Young People.

The CEAS team have a wide remit; providing information, advice, guidance and support to parents and others regarding educational provision for Service children in the UK and around the world.

Currently, you can contact CEAS using the email dcyp-ceas-enquiries@mod.uk, but with effect from 24 June 2018 CEAS are planned to migrate to MODNet. The new email will be dcyp-ceas-enquiries@mod.gov.uk. Although the 24 June 18 is the stated migration date, this could change slightly due to implementation delays. To ensure that your emails are received, it is recommended that over the period 24 June to 08 July 18, personnel send their enquiries to both email addresses. A reminder will also be issued nearer the time.
When contacting CEAS please include as much information as possible about your query such as the age of your child/children, an explanation of your situation and what assistance you are requesting to help the team identify the best team member to respond to you.

Point of contact:
SO3 Communications; Fiona Grass
Tel: 94344 8179
Email: DCYP-Communications-SO3@mod.uk